Shipping policy
Shipping Policy – ARTESARO
At ARTESARO, we are committed to delivering your order as quickly and safely as possible.
Order Processing Time
Orders are typically processed within 1 to 3 business days after payment is confirmed.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Time
Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated shipping times are:
- Domestic shipping: 3 to 7 business days
- International shipping: 7 to 21 business days
Please note that these are estimated delivery times and may be affected by customs delays, carrier issues, weather conditions, or high seasonal demand.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size or weight of your order.
Any free shipping promotions will be clearly shown on the website or at checkout.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country. These charges are the responsibility of the customer unless otherwise stated.
ARTESARO is not responsible for delays caused by customs.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. ARTESARO is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice a mistake in your shipping details, please contact us as soon as possible at handarti28@gmail.com.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, ARTESARO is not responsible for delays, lost packages, or stolen items. However, we will do our best to assist you in resolving any shipping issue.
If your package is significantly delayed or appears lost, please contact us at handarti28@gmail.com.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the packaging and the item so we can help resolve the issue.
Contact
If you have any questions about this Shipping Policy, please contact us:
ARTESARO
Email: handarti28@gmail.com